Warranty
At Vessel, we take pride in delivering high-quality products to meet the needs of our valued customers. We stand by the craftsmanship and durability of all of our products. This warranty policy outlines the terms and conditions under which Vessel off
Warranty Coverage
Vessel warrants its products to be free of defects in materials and workmanship for a period of one (1) year from the date of purchase. To be eligible for warranty coverage, customers are required to provide proof of purchase. The warranty is only va
Warranty Exclusions
Vessel warranty covers manufacturing defects outside of normal wear and tear. Normal wear and tear includes, but is not limited to: rips, tears, abrasions, staining, fading, misuse, or neglect. Vessel does not warrant any products or parts that have
Warranty Service
Should you find your bag to be defective within the one-year warranty period, we are committed to providing excellent customer service. Our warranty service includes:. Please note that it is the customer's responsibility to provide their own packagin
Filing a Warranty Claim
To file a warranty claim, please follow these steps:. Send an email to [email protected] with the subject line: “Warranty Claim”. Include the following information in your email:. First and last name. Email address. Phone number. Product being retur