What is your refund policy?Updated 2 months ago

At VESSEL, your satisfaction is of the utmost importance to us. If you are not 100% satisfied with your purchase, you can return your order for a refund or exchange. Any return or exchange must be made within 30 days from the date of receipt. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. A refund will only be given for the cost of the item. Returns are credited to the original form of payment.

• Shipping & handling are non-refundable.
• Custom & personalised items are non-refundable. 
• Gift Cards are non-refundable.

For UK returns please our returns portal here - https://vesseluk.aftership.com/